Privacy Policy

1. Introduction

AccessAdvisr ("we", "us", or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our accessibility review platform ("Platform").

By using AccessAdvisr, you consent to the data practices described in this Privacy Policy. If you do not agree with this policy, please do not use our Platform.

2. Information We Collect

2.1 Information You Provide

We collect information that you voluntarily provide when using our Platform:

• Account Information: Username, email address, password (encrypted), and profile information
• Profile Data: Profile picture, bio, location, website, and other optional profile details
• User Content: Reviews, comments, replies, blog posts, and other content you submit
• Contact Information: Information provided when contacting us or submitting forms
• Donation Information: Payment details (processed securely through third-party payment processors)

2.2 Automatically Collected Information

When you use our Platform, we automatically collect certain information:

• Usage Data: Pages visited, features used, time spent on pages, and navigation patterns
• Device Information: Device type, operating system, browser type, and device identifiers
• Location Data: General location information (city/country level) based on IP address
• Log Data: IP address, access times, and referring website addresses
• Cookies and Tracking: Information collected through cookies and similar technologies

2.3 Third-Party Information

We may receive information from third-party services:

• Google Maps: Location data and place information when using mapping features
• Social Media: If you connect social media accounts, we may receive profile information
• Analytics Services: Aggregated usage statistics and analytics data

3. How We Use Your Information

We use the collected information for the following purposes:

Purpose	Information Used
Provide and maintain the Platform	Account information, user content, device information
Process and display your reviews and content	User content, profile information
Communicate with you	Email address, contact information
Improve and personalize your experience	Usage data, preferences, device information
Process donations and payments	Payment information (processed securely by third parties)
Send newsletters and updates (with consent)	Email address, preferences
Detect and prevent fraud or abuse	Account information, usage patterns, IP address
Comply with legal obligations	All information as required by law

4. How We Share Your Information

4.1 Public Information

The following information is publicly visible on the Platform:

• Your username and profile information (as set in your profile)
• Reviews, comments, and other content you submit
• Your contributions and activity (e.g., number of reviews, favorites)

You can control some of this information through your profile settings.

4.2 Service Providers

We may share your information with trusted third-party service providers who assist us in operating the Platform:

• Hosting Services: Cloud hosting providers for server infrastructure
• Payment Processors: Secure payment processing for donations
• Analytics Services: To understand how users interact with the Platform
• Email Services: To send transactional and marketing emails
• Google Maps: For location and mapping services

These service providers are contractually obligated to protect your information and use it only for the purposes we specify.

4.3 Legal Requirements

We may disclose your information if required by law or in response to:

• Legal processes (subpoenas, court orders)
• Government requests
• Enforcement of our Terms of Service
• Protection of rights, property, or safety of AccessAdvisr, users, or others

4.4 Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred to the acquiring entity, subject to the same privacy protections.

5. Data Security

We implement appropriate technical and organizational measures to protect your information:

• Encryption: Passwords are hashed and encrypted. We use SSL/TLS encryption for data transmission.
• Access Controls: Limited access to personal information on a need-to-know basis
• Regular Security Updates: Keeping our systems and software up to date
• Secure Infrastructure: Using reputable hosting providers with strong security measures

However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

6. Cookies and Tracking Technologies

6.1 Types of Cookies

We use cookies and similar technologies to:

• Essential Cookies: Required for the Platform to function (authentication, security)
• Functional Cookies: Remember your preferences and settings
• Analytics Cookies: Help us understand how users interact with the Platform
• Marketing Cookies: Used to deliver relevant advertisements (with your consent)

6.2 Managing Cookies

You can control cookies through your browser settings. However, disabling certain cookies may affect Platform functionality.

7. Your Rights and Choices

Depending on your location, you may have the following rights regarding your personal information:

• Access: Request a copy of the personal information we hold about you
• Correction: Update or correct inaccurate information
• Deletion: Request deletion of your personal information
• Portability: Request transfer of your data to another service
• Objection: Object to certain processing of your information
• Restriction: Request restriction of processing in certain circumstances
• Withdraw Consent: Withdraw consent for processing based on consent

To exercise these rights, please contact us at info@accessadvisr.com.

8. Data Retention

We retain your information for as long as necessary to:

• Provide services to you
• Comply with legal obligations
• Resolve disputes and enforce agreements
• Maintain security and prevent fraud

When you delete your account, we will delete or anonymize your personal information, except where we are required to retain it for legal purposes. Public content (reviews, comments) may remain visible but will be anonymized.

9. Children's Privacy

AccessAdvisr is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you believe we have collected information from a child under 13, please contact us immediately, and we will take steps to delete such information.

10. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have different data protection laws. We take appropriate safeguards to ensure your information is protected in accordance with this Privacy Policy.

11. Third-Party Links and Services

Our Platform contains links to third-party websites and integrates with third-party services (e.g., Google Maps, social media). We are not responsible for the privacy practices of these third parties. We encourage you to review their privacy policies.

12. California Privacy Rights (CCPA)

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA):

• Right to know what personal information is collected
• Right to know if personal information is sold or disclosed
• Right to opt-out of the sale of personal information
• Right to non-discrimination for exercising privacy rights

We do not sell your personal information. To exercise your CCPA rights, contact us at info@accessadvisr.com.

13. GDPR Rights (EU Users)

If you are located in the European Economic Area (EEA), you have rights under the General Data Protection Regulation (GDPR), including:

• Right of access, rectification, and erasure
• Right to restrict processing
• Right to data portability
• Right to object to processing
• Right to lodge a complaint with a supervisory authority

Our legal basis for processing includes: consent, contract performance, legal obligations, legitimate interests, and protection of vital interests.

14. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes by:

• Posting the updated Privacy Policy on this page
• Updating the "Last Updated" date
• Sending an email notification for material changes
• Displaying a notice on the Platform

Your continued use of the Platform after changes become effective constitutes acceptance of the updated Privacy Policy.

15. Contact Us

16. Consent

By using AccessAdvisr, you consent to the collection and use of your information as described in this Privacy Policy. If you do not agree with this policy, please do not use our Platform.